Background: Although there is increased access to patient portals, there is a paucity of data regarding pediatric use. The aim of this study is to better understand the characteristics, types of use, and health outcomes of portal users compared to non-users in the pediatric setting.
Methods: A retrospective analysis of patient portal use was performed through UCLA Health’s Epic system. Comparative analysis was performed within users and between users and non-users.
Results: Given the time frame of the study, only proxy use was examined. Users with an active proxy were found to be of average age 6.74 years (SD 4.79, range 0-26 years, total patients 34,478). The younger a patient is the more likely they are to have an active proxy, with the exception of age 0 having less active proxies than years 1-4. Number of proxy logins was on average 36.95 times in the last 365 days (SD 50.98, range 1-767, total proxies 19,340). Login frequency was most frequently once in the last 365 days and decreased thereafter.
Discussion: Thus far, data analyzed agrees with previous studies of younger age correlating to higher portal activity. Future work will be done to better understand demographics, types of use, and health outcomes of pediatric portal users and/or their proxies.