Emery H. Chang, MD, Rebecca Rada, DO, MBA, MS, Beckett Maravelias, Gifty-Maria Ntim. MD, MPH, Amy Weimer, MD

An affirming health care experience for gender diverse individuals and their families begins from their first contact with the health system and throughout their journey including every clinical, non-clinical and written interaction. The potential for affirming interactions is aided by collection of lived names, pronouns, and gender identity within electronic medical records. However, past professional education and trainings included gendered honorifics and often lacked specifics on LGBTQ+ focused care, which hinders the use of affirming language. Some states (California included) recognized the need for LGBTQ+ centered training and mandated health providers complete such trainings. UCLA Health is a vast health system with 34,000 staff and over 250 locations, presenting a challenge for any training to be effectively executed. We embarked on creating a patient-centered, interactive, online module to provide skills for each employee in the foundations of affirming care.